JLT Benefit Solutions Limited (“JLTBS”, “our,” “us” and “we”) has created this privacy policy in order to communicate our commitment to the privacy of information provided to us by our employer clients and their employees. We understand the nature of the information entrusted to us and acknowledge that maintenance of the privacy of such information is of the highest importance to our clients and their employees. The following discloses our information gathering and dissemination practices in relation to the services we provide through or in connection with the website that you have accessed using the (“Website” and “our Services”).

Our Information Practices
We collect, use and disclose the following categories of information in the following ways:

1. Company Contact Information
When clients and prospective clients engage us or inquire about our Services, we ask them to provide us with company contact information, some examples of which are the company’s name, address, number of employees and industry classification. We use company contact information to provide information to clients and prospective clients (paper and electronic) in relation to our Services and to maintain a record of inquiries regarding our Services.

2. Login Identification/Passwords
Our Services require users to choose a username and password in order to activate their account and these will be the login credentials to access the Website. You agree to maintain the confidentiality of your username and password and agreed to notify us immediately should you become aware of any unauthorised use of your username, password, account or information on the Website. You are responsible for the security of your username and password and JLT accepts no responsibility howsoever arising and will not be liable for any and all activities that occur under your account to the extent that they result from your failure to comply with this paragraph.

3. Cookies
As part of our high security standards, when you enter the Website we will use cookies. Cookies are small pieces of information that are stored on your computer, and are held until you close your browser, log off our Website, or the session automatically expires. The cookie does not contain any personal or confidential data about you. Most browsers are initially set up to accept cookies. You can set your browser to refuse cookies, however, if you choose this setting you will be unable to use our Website.

4. Service Activity Logging
All transactions conducted through the Website will be monitored and recorded for the purposes of logging Website usage, diagnosing problems, enhancing features and functionality of the Services and for other legitimate business purposes.

Our Website is secured by firewalls and IDPS (Intrusion Detection and Prevention Systems) to prevent the loss, misuse and alteration of the information under our control. Our web servers are located in a high security Data Centre professionally managed by a third party vendor. The servers on which we store personally-identifiable information are kept in a secure environment in independently-lockable racks. Our Data Centre has multi-layered physical access controls, CCTV surveillance and formal physical security access procedures.

This Website takes every precaution to protect our users’ information. We use the highest level of Internet-standard encryption technology to ensure the confidentiality of your data during transmission and to protect it against tampering and message forgery. This process is known as SSL/TLS (Secure Sockets Layer/Transport Layer Security) and we are constantly updating our technology to provide you with the maximum practicable level of security.

To check that you are in the secure area of our site, look in the bottom right of your browser and you will see a closed padlock or an unbroken key. You can inspect our certificate by clicking on this icon to verify that the site you are using is genuine.

Notification of Changes
If we decide to change our Privacy Policy, we will post those changes on this page and may place notices on other page of our Website, so that you are aware of the information we collect and how we use it at all times. Continued use of the Website will signify that you agree to any such changes. If at any point we decide to use or disclose information we have collected in a manner different from that stated at the time it was collected, we will notify you.

Transfer of data outside of the European Economic Area (EEA)
Where we transfer personal data to service providers or advisors outside of the EEA we will ensure that the recipient provides appropriate technical and organisational measures to safeguard against the unauthorised or unlawful processing of personal data and its accidental loss, destruction or damage. However, such information may be accessible by law enforcement agencies and other authorities in those countries to prevent and detect crime and comply with legal obligations.

Contact Information

If you have any questions about this privacy policy or the practices of this Website please send an email to